
How We Work With Healthcare Teams
Training & Certification
We train clinical and administrative staff in the same Lean principles Toyota pioneered, progressing from Basic to Intermediate to Lean Leader certification.
Redesigning Patient Flow
Most of our work is continuous, incremental improvement your own staff can drive daily. For larger shifts, we use 3P, a method for major structural redesign, bringing providers and administrators into the process together.
Measurable Results
Surgical wait times cut by over 75%, twice, once from a system-wide push, then further from focused follow-through.
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How Lean Works For Healthcare Teams

1
Assess
We follow the patient to map the real care path and find where time and capacity are actually being lost.
2
Train
Your staff, from executives to front-line providers, gets certified in the Lean tools they'll use.
3
Redesign
Through focused improvement events, your team redesigns the process, using real data, not assumptions.
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